# Capture what happened while it’s still fresh

> Use short voice diary entries to understand routines, frustrations, and decisions as people experience them—not days later in a recall interview.

Canonical URL: https://superforms.co/use-cases/voice-diary-studies

## Memory smooths over the small moments that explain behavior

By the time someone joins a research interview, the workarounds and tiny decisions from Tuesday have blended into a general impression. Those ordinary moments are often where the useful insight lives.

A voice diary gives participants a low-friction way to describe an experience close to when it happens, while Superforms keeps each entry connected to the study.

## How it works

1. **Choose a moment worth capturing.** Define a specific trigger, such as finishing a task, encountering a delay, or making a purchase decision.
2. **Invite a short entry in the moment.** Participants open the same link and talk through what happened, what they did, and how it felt.
3. **Use entries to guide deeper research.** Review the transcripts over time, identify recurring moments, and bring the strongest examples into follow-up interviews.

## Example prompt

> Create a voice diary for people trying our budgeting app for one week. Ask what they were trying to do, what happened, and what they did next. Keep every entry short and easy to complete on a phone.

## What the person answering experiences

- A repeatable prompt tied to a real-life moment
- A quick spoken entry instead of a long written journal
- The option to type when speaking is not appropriate
- Clear expectations about frequency and privacy

## Good for

- Product and usability diary studies
- Habit and routine research
- Longitudinal customer discovery
- Learning and workflow reflection

Understand the experience people had, not only the version they remember later.

## Get started

- Create a form: https://superforms.co/
- Install Superforms for your agent: https://superforms.co/agent-setup
- Browse all use cases: https://superforms.co/use-cases