# Let clients tell you what they need

> Replace the intimidating intake questionnaire with a short voice-first conversation that captures goals, constraints, examples, and open questions.

Canonical URL: https://superforms.co/use-cases/voice-client-intake

## A blank brief rewards the client who already knows your process

Long intake forms ask clients to translate a half-formed idea into your internal vocabulary. The answers become vague, sections get skipped, and the first meeting is spent reconstructing what they meant.

Superforms lets the client explain the situation in familiar language. Smart follow-ups can clarify the audience, desired outcome, constraints, and examples before your team begins.

## How it works

1. **Ask for the story behind the project.** Begin with what is happening now, why it needs to change, and what a successful result would make possible.
2. **Let the client speak in their vocabulary.** They can talk through the brief without composing a formal document or learning your terminology.
3. **Start the kickoff with shared context.** Bring the transcript into your agent session to prepare questions, scope the work, and surface unresolved decisions.

## Example prompt

> Create a voice-first client intake form for a website redesign. Ask about the business goal, audience, current problem, examples they like, decision-makers, timing, and firm constraints.

## What the person answering experiences

- Plain-language questions rather than agency jargon
- Voice for the nuanced parts and text for names or URLs
- Relevant follow-ups instead of a longer universal form
- A simple link that can be completed before kickoff

## Good for

- Agency and freelance project briefs
- Consulting discovery
- Creative and content requests
- Service-business onboarding

Spend the kickoff solving the problem, not decoding the intake form.

## Get started

- Create a form: https://superforms.co/
- Install Superforms for your agent: https://superforms.co/agent-setup
- Browse all use cases: https://superforms.co/use-cases